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Meta's Oversight Board Expands with European Center to Handle Content Disputes

Meta's Oversight Board is expanding with a new European center to handle content disputes on platforms like TikTok and YouTube. This center will operate under Europe's Digital Services Act, which mandates that tech companies allow users to appeal account restrictions through an independent group.

Thomas Hughes, CEO of Appeals Centre Europe, calls this a "game changer" for platform accountability and transparency. The Oversight Board, an independent body funded by Meta, has been trying to expand its influence beyond Meta itself. Both the Appeals Centre Europe and the Oversight Board aim to improve user redress, transparency, and uphold users' rights online.

European users can appeal content removals to the center and flag posts they believe violate rules. While the center's decisions are nonbinding, they will generate data that could influence regulators and the public. In contrast, the Oversight Board's decisions on Meta content are binding.

The Appeals Centre Europe will start with an initial grant but will later be funded by fees from social media companies, around 90 euros per case. This setup ensures the center's independence and sustainability.

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