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Japanese Companies Innovate to Boost Employee Motivation and Retention
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Japan faces a labor crunch. Seven-Eleven Japan launched a customer-service contest in 2023. Staff from various stores compete, showcasing improvisation skills. Awards boost morale and retention. Iguchi Shinichi believes more participants could attract new hires.
Marugame Udon offers certification. Workers take written and practical tests on noodle-making. Certified staff turnover is significantly lower.
Both strategies aim to motivate and retain employees in a tight labor market.
| Scores | Value | Explanation |
|---|---|---|
| Objectivity | 6 | Comprehensive reporting with in-depth analysis. |
| Social Impact | 4 | Influences public opinion on labor practices. |
| Credibility | 5 | Solid evidence from authoritative sources. |
| Potential | 5 | High potential to influence industry practices. |
| Practicality | 5 | Practical solutions applied in real situations. |
| Entertainment Value | 3 | Some entertainment in showcasing innovative practices. |